31

Cloud jobs in India

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  • JIRA/Confluence

    Gurgaon
    Temporary

    Key Responsibilities:

    • Atlassian Expertise: Provide in-depth technical support, troubleshooting complex issues across Jira (Software, Service Management), Confluence, and Crowd.
    • Customization and Configuration: Customize JIRA and Confluence to meet the specific needs of our organization, including creating JIRA projects/queries/reports, and configuring workflows and custom fields, issue types, and permission schemes.
    • User Training and Support: Provide training, comprehensive documentation, and support to users to ensure they can effectively use JIRA and Confluence for project management, issue tracking, collaboration, and information sharing.
    • Operation and Management: collaborate within an operational team, adept at swiftly responding to diverse issues with a robust understanding of various areas of computer science and web application technologies.
    • Documentation and Troubleshooting: Maintain documentation for JIRA and Confluence configurations, customizations, and integrations. Identify and resolve issues and errors within JIRA and Confluence, working closely with the IT and support teams.
    • Upgrade and security patches: Perform upgrades and apply security patches to Data Center versions of Jira, Confluence, and Crowd within a clustered environment.
    • Performance Optimization: Monitor the performance of JIRA and Confluence and implement optimizations as needed to ensure system stability and efficiency.
    • Plugin/add-on Development: Develop custom plugins and extensions for JIRA and Confluence to enhance functionality and meet business requirements.
    • Security and Compliance: Configure and maintain JIRA, Confluence, and Crowd following security and compliance standards.

    Required Qualifications:

    • Bachelor's degree or higher degree in Computer Science, Information Technology, or related field (or equivalent)
    • Proven experience in customizing and configuring JIRA (Software and Service Management), Jira Workflow, Confluence, and Crowd. 5 or more years of relevant job experience in a large-scale (3000+ users) enterprise-level environment (data center version, not cloud version)
    • Comprehensive knowledge and experience in various areas of computer science, web application development, network, security, and user experience.
    • Excellent verbal and written communication and collaboration skills including user support and documentation.
    • Exceptional teamwork and the ability to engage stakeholders at every level, guided by leadership direction and in strict adherence to company policies.
    • Experience with Groovy scripting (ScriptRunner app) and Atlassian REST APIs.
    • Linux system administration skills.
    • Database management expertise, including advanced SQL proficiency.
    • Experience with plugin development using technologies like Atlassian SDK, Java, JavaScript, and REST APIs



    • Competetive Salary
    • PF and Gratuity
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